Deep Talk Appsumo: Transform text data into priceless customer insights and analytics. Conversations between users and your company can improve your customer experience, sales, support, and AI teams—but only if you know how to mine them. You need an easy way to analyze text data in emails, surveys, and online chats, so you can gain important insights to help grow your business.
Deep Talk’s artificial intelligence system analyzes customer conversations across different inputs to create better-tailored content, products, or systems. Find out what your customers are talking about using the conversation analysis on everything from emails to helpdesk chats. You’ll be able to track the most frequent topics with Sunburst Charts that show you root words and their most related terms, along with what percentage of users are saying them.
Deep Talk lets you keep tabs on conversations over time and watch trends in your customers’ engagement with certain topics. You can follow the most interesting topics for your company while also previewing text pieces containing the searched topic at a glance. Plus, you’ll be able to bring in new customers through SEO by discovering common phrases, related terms, and frequent keywords that you can use in content like FAQs and blog posts.
No topic is trending forever, which is why Deep Talk’s interface lets you follow a topic’s evolution over time. Use the Discovery tab to see how topics have ebbed and flowed over time, and find new search terms or keywords that demonstrate customer values. You can also compare how conversations with customers are gradually changing by tracking trends based on seasons, product releases, or event occurrences.
Is your data stored somewhere specific? No sweat—Deep Talk conveniently offers easy data import, too Upload a CSV file or integrate the platform with your existing tools, like Intercom, to get up to speed in no time. You’ll be able to sort uploaded files by name, document type, creation date, or analysis status for easy tracking and management.
No matter how hard you try, you can’t just appear everywhere people are talking about your business. Luckily, Deep Talk gets you the scoop on customer sentiment without programming skills or expensive teams of data scientists.
Plans and Features
Lifetime access to Deep Talk
All future Startup Plan updates
No codes, no stacking — just choose the plan that’s right for you
You must activate your license within 60 days of purchase
Ability to upgrade or downgrade between 4 license tiers
Only for new Deep Talk users who do not have existing accounts
60-day money-back guarantee, no matter the reason